{
  "page": {
    "id": "3rz5xht467nm",
    "name": "Count",
    "url": "https://status.count.co"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"EU","created_at":"2026-03-17T12:32:08.545Z","updated_at":"2026-03-17T13:14:25.669Z","position":7,"description":"Services in the EU region.","showcase":false,"start_date":null,"id":"6gwtp9tx2fsx","group_id":null,"page_id":"3rz5xht467nm","components":["fkrmkwp97fwm","f3y8gdxzzpbj","v78062nthx8g"]},{"status":"operational","name":"US","created_at":"2026-03-17T12:32:22.098Z","updated_at":"2026-03-17T13:14:14.724Z","position":8,"description":"Services in the US region.","showcase":false,"start_date":null,"id":"fljfcc52zhp1","group_id":null,"page_id":"3rz5xht467nm","components":["61k8ndvxvpng","j0kp9zlb8vh6","g0j1dnxmz535"]}],
  "incidents": [{"name":"Degraded AI and API operations","status":"resolved","created_at":"2026-06-19T15:32:20.105Z","updated_at":"2026-06-22T08:01:09.953Z","monitoring_at":null,"resolved_at":"2026-06-19T15:45:17.942Z","impact":"major","shortlink":"https://stspg.io/kzsr0zzq04tk","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-19T15:32:20.087Z","reminder_intervals":null,"id":"pcdp110lj3j4","page_id":"3rz5xht467nm","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-06-19T15:45:17.942Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-19T15:45:17.942Z","display_at":"2026-06-19T15:45:17.942Z","deliver_notifications":false,"tweet_id":null,"id":"xk31ldnj6gjz","incident_id":"pcdp110lj3j4","custom_tweet":null,"affected_components":[{"code":"fkrmkwp97fwm","name":"EU - Private API (EU)","old_status":"operational","new_status":"operational"},{"code":"f3y8gdxzzpbj","name":"EU - Public API (EU)","old_status":"operational","new_status":"operational"},{"code":"v78062nthx8g","name":"EU - Query execution (EU)","old_status":"operational","new_status":"operational"},{"code":"61k8ndvxvpng","name":"US - Private API (US)","old_status":"operational","new_status":"operational"},{"code":"j0kp9zlb8vh6","name":"US - Public API (US)","old_status":"operational","new_status":"operational"},{"code":"g0j1dnxmz535","name":"US - Query execution (US)","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"We have identified an infrastructure update which may have caused the issue - we have rolled back to a last-known-good state and are continuing to investigate the cause.","created_at":"2026-06-19T15:41:21.552Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-19T15:41:21.552Z","display_at":"2026-06-19T15:41:21.552Z","deliver_notifications":true,"tweet_id":null,"id":"2hy60gkc8snf","incident_id":"pcdp110lj3j4","custom_tweet":null,"affected_components":[{"code":"fkrmkwp97fwm","name":"EU - Private API (EU)","old_status":"partial_outage","new_status":"operational"},{"code":"f3y8gdxzzpbj","name":"EU - Public API (EU)","old_status":"partial_outage","new_status":"operational"},{"code":"v78062nthx8g","name":"EU - Query execution (EU)","old_status":"partial_outage","new_status":"operational"},{"code":"61k8ndvxvpng","name":"US - Private API (US)","old_status":"partial_outage","new_status":"operational"},{"code":"j0kp9zlb8vh6","name":"US - Public API (US)","old_status":"partial_outage","new_status":"operational"},{"code":"g0j1dnxmz535","name":"US - Query execution (US)","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"Several of Count's backend services related to AI and private/public API operations are currently in a degraded state. We are currently investigating the cause, we believe it is related to issues accessing private GCP endpoints.","created_at":"2026-06-19T15:32:20.260Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-19T15:32:20.260Z","display_at":"2026-06-19T15:32:20.260Z","deliver_notifications":true,"tweet_id":null,"id":"c01m6c6zvnx5","incident_id":"pcdp110lj3j4","custom_tweet":null,"affected_components":[{"code":"fkrmkwp97fwm","name":"EU - Private API (EU)","old_status":"operational","new_status":"partial_outage"},{"code":"f3y8gdxzzpbj","name":"EU - Public API (EU)","old_status":"operational","new_status":"partial_outage"},{"code":"v78062nthx8g","name":"EU - Query execution (EU)","old_status":"operational","new_status":"partial_outage"},{"code":"61k8ndvxvpng","name":"US - Private API (US)","old_status":"operational","new_status":"partial_outage"},{"code":"j0kp9zlb8vh6","name":"US - Public API (US)","old_status":"operational","new_status":"partial_outage"},{"code":"g0j1dnxmz535","name":"US - Query execution (US)","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":"The root cause of this issue was a security fix in Node.js, which had the unintended consequence of breaking the libraries we use to communicate with GCP APIs:\n\n[https://github.com/nodejs/node/issues/63989](https://github.com/nodejs/node/issues/63989)\n\nWe were impacted because we had not pinned the version of Node.js we use \\(with the intention of ensuring we picked up security updates automatically\\), so when the fix became available, it was deployed by us automatically.","postmortem_body_last_updated_at":"2026-06-22T08:01:09.949Z","postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Private API (EU)","created_at":"2026-03-17T11:01:08.598Z","updated_at":"2026-09-28T13:36:53.719Z","position":1,"description":"The internal API supporting application functionality.","showcase":true,"start_date":"2026-03-17T00:00:00.000Z","id":"fkrmkwp97fwm","page_id":"3rz5xht467nm","group_id":"6gwtp9tx2fsx"},{"status":"operational","name":"Private API (US)","created_at":"2026-03-17T11:13:43.650Z","updated_at":"2026-06-19T15:41:21.463Z","position":1,"description":"The internal API supporting application functionality.","showcase":true,"start_date":"2026-03-17T00:00:00.000Z","id":"61k8ndvxvpng","page_id":"3rz5xht467nm","group_id":"fljfcc52zhp1"},{"status":"operational","name":"Public API (EU)","created_at":"2026-03-17T11:13:56.161Z","updated_at":"2026-09-28T13:36:49.104Z","position":2,"description":"The public API available to Count customers.","showcase":true,"start_date":"2026-03-17T00:00:00.000Z","id":"f3y8gdxzzpbj","page_id":"3rz5xht467nm","group_id":"6gwtp9tx2fsx"},{"status":"operational","name":"Public API (US)","created_at":"2026-03-17T11:14:13.950Z","updated_at":"2026-06-19T15:41:21.492Z","position":2,"description":"The public API available to Count customers.","showcase":true,"start_date":"2026-03-17T00:00:00.000Z","id":"j0kp9zlb8vh6","page_id":"3rz5xht467nm","group_id":"fljfcc52zhp1"},{"status":"operational","name":"Query execution (EU)","created_at":"2026-03-17T12:31:38.417Z","updated_at":"2026-09-28T13:37:21.301Z","position":3,"description":"The services powering query execution.","showcase":true,"start_date":"2026-03-17T00:00:00.000Z","id":"v78062nthx8g","page_id":"3rz5xht467nm","group_id":"6gwtp9tx2fsx"},{"status":"operational","name":"Query execution (US)","created_at":"2026-03-17T12:31:52.184Z","updated_at":"2026-06-19T15:41:21.522Z","position":3,"description":"The services powering query execution.","showcase":true,"start_date":"2026-03-17T00:00:00.000Z","id":"g0j1dnxmz535","page_id":"3rz5xht467nm","group_id":"fljfcc52zhp1"}]}]
}